Refund Policy

The Customer has the right to withdraw from this contract without reason within 14 clear days from the date on which he takes physical possession of the goods.

The Customer must notify by email his wish to cancel the sale within 14 clear days, to the following address: iman.paris.store@gmail.com

The customer may use the following withdrawal form or any other unambiguous statement:

“(Please complete and return this form only if you wish to withdraw from the sale).
To the attention of the company Iman Paris, 5 Che des Bessons 13014 Marseille , France,
I, the undersigned (name, first name, address) hereby notify you of my withdrawal from the contract for the sale of the item (specify designation), ordered on (specify date) and received on (specify date)
Signature and date “ .

The customer will receive an acknowledgement of receipt of the withdrawal.
In order for this withdrawal period to be respected, the Customer must send his communication relating to the exercise of the right of withdrawal before the withdrawal period expires.
In the event of withdrawal, the costs resulting from the return of the products will remain the responsibility of the Customer.

Upon receipt of the returned products, the refund will be made using the means of payment that the Customer used for the initial transaction, unless the Customer and the seller expressly agree on a different means; in any event, this refund will not incur any costs for the Customer.

The products must be returned without undue delay and, in any event, no later than 14 days after the communication of the decision to withdraw. This deadline is deemed to have been met if you return the products before the expiry of the 14-day period.

In any event, the products must be returned in new condition, in their original packaging and accompanied by the invoice.

Products must be returned to the following address:

Iman Paris

5 Che des Bessons
13014 Marseille

The consumer is liable for any depreciation of the goods resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of the goods, namely when the items are returned incomplete, damaged, used or soiled.

You have 14 days to return your product to us if it does not suit you.